What can we advise on?
Citizens Advice Staffordshire North and Stoke on Trent is registered with the Office of the Immigration Services Commissioner (OISC). This is a government body that regulates immigration advice which means our Refugee and Asylum team can give advice on any type of immigration issue, at any level, including refugee and asylum advice.
Refugee and asylum Service Advice Line
Call 01782 407 969
Lines are open Tuesdays, Wednesdays and Fridays from 9.30 am to 12 pm
If needed we can call you back with an interpreter.
Face to face advice
Our drop in Refugee and Asylum service is suspended due to the coronavirus pandemic
Email our generalist advice service at email@example.com with your query and we will forward your email to our specialist Refugee and Asylum Team. Remember to state your preferred language if you will need us to contact you with an interpreter.
Read our online advice at https://www.citizensadvice.org.uk/immigration/
Or speak to an adviser over Web Chat at https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/web-chat-service/
Please be aware that the online advice and Web Chat is only at ‘level 1’. For more in depth advice about immigration issues, including refugee and asylum advice, you will need to speak to a qualified immigration adviser.