An Independent Living Coordinator from Age UK Staffordshire works with GPs and practice staff in North Staffordshire to support older people with non-medical issues.
We make a home visit to meet with the client and initiate a ‘guided conversation’ to help identify the things they need help with and agree a support plan. This could include:
Help with social opportunities; Practical arrangements – such as assisted bin collections or Blue Badge applications; Benefits’ applications and supported signposting to other agencies
Details of the support plan are fed back to the GP practice and we ensure it is implemented, working alongside the patient to achieve their goals.
Currently the primary care service is only available to people registered with the following GP practices: Mayfield Surgery, Norfolk Street Surgery, Moorcroft Medical Centre and Moss Green Surgery.
If you feel that this service would be beneficial to you, please contact the relevant surgery and staff will be able to make a referral if you are eligible.
